Experience: 5 to 15 Years
We are looking for experienced ServiceNow Developers to join our team for immediate deployment in Chennai. The selected candidates will be responsible for designing, developing, configuring, and supporting the ServiceNow platform, providing efficient solutions and support. This is an on-site, full-time role.
Key Responsibilities:
Design, develop, and configure ServiceNow modules based on business requirements.
Customize ServiceNow applications including ITSM, ITOM, ITBM, and other modules.
Develop and maintain custom workflows, business rules, client scripts, and script includes.
Integrate ServiceNow with third-party systems using REST/SOAP APIs.
Collaborate with business stakeholders to understand requirements and provide ServiceNow solutions.
Handle the administration of the platform, including upgrades, patching, and module enhancements.
Resolve incidents and requests related to the ServiceNow platform in a timely manner.
Ensure the platform's performance, scalability, and security.
Provide support for Korea time zones, including shift-based work if required.
Troubleshoot and resolve technical issues in a production environment.
Required Skills:
5 to 15 years of hands-on experience in ServiceNow development and customization.
Strong knowledge of ServiceNow scripting using JavaScript, Glide API, and Server-side/client-side scripts.
Proven experience with ServiceNow modules (ITSM, ITOM, ITBM, etc.).
Expertise in creating custom workflows, business rules, and automation scripts.
Hands-on experience with ServiceNow Integrations (REST, SOAP).
Understanding of the ServiceNow platform architecture and best practices.
ITIL framework knowledge and experience in implementing ITIL processes.
Familiarity with ServiceNow upgrades and patching processes.
Preferred Skills:
Experience with ServiceNow Reporting and Dashboarding.
Knowledge of ServiceNow platform migrations and complex implementations.
ServiceNow certifications, such as:
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Experience with DevOps and integrating ServiceNow with cloud platforms.
Qualifications:
Bachelor's Degree in Computer Science, Information Technology, or related field.
ServiceNow certifications are highly desirable.
Work Environment:
Work From Office (WFO) in Chennai location.